Contact us
Contact us
We’re here to help with orders, product queries, and support.
support@lukado.in
Phone
+91 7478130920
Office
Frequently Asked
Questions
Find quick answers to common questions about orders, shipping, returns, and product care.
We offer Free Shipping on most locations across India.
Some remote areas may have an extra charge up to ₹20, shown at checkout.
Orders are processed within 1–3 working days.
Delivery usually takes 7–10 working days after dispatch.
We accept secure prepaid payments via UPI, debit/credit cards, and other methods through Razorpay.
Cash on Delivery (COD) is available on most pincodes.
COD may not be available for orders above ₹2000 or bulk orders.
Refunds are processed only via Bank Transfer or UPI.
All listed products are generally available for purchase.
If an item is out of stock, it will not be available for checkout.
In rare stock errors, we may cancel the order and issue a refund.
You will always receive order confirmation after successful placement.
Enter your discount code in the “Coupon Code” section during checkout.
The discount will apply instantly if the code is valid.
Only one coupon can be used per order unless stated otherwise.
Lukado reserves the right to modify or withdraw offers.
If you request a return on the website within 72 hours of delivery, the refund will be processed directly in 1–3 working days.
After the first 72 hours, you can still return within 10 days by contacting customer support.
The item must be unused and will be inspected upon receipt.
Once approved, refunds are issued via Bank Transfer or UPI, or you may receive a coupon in certain cases.
